You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your order.
SHIPPING RATES
- Domestic (USPS)
- International: All purchases pay UPS and DHL Rates
PROCESSING TIME
The total time it takes to receive your order is described below:
The total time is the sum of the processing time and the shipping time.
- Processing time = the time between when you place an order and when we ship it
- Shipping time = the time between when your order has been shipped and delivered to you
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Domestic Orders
- Processing time: Usually takes 1-3 working day. The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
- Shipping time: The time for your item(s) to travel from our warehouse to your destination.
International Shipping
- International: All purchases pay UPS and DHL Rates
- Delivery Time : 7-10 business days
- You don't need to worry about your order. It would usually arrive on time unless there are unpredictable factors (bad weather etc.) which cause delay. We do appreciate your understanding in this matter.
- Note for taxes:
- For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
Please note that there might be slight changes in the delivery promise during peak period.In addition, certain uncontrollable factors may affect shipment, such as bad weather, natural disasters, political instabilities, and so on. Please be patient and we will deliver the goods to you as soon as possible.
